Knowledgebase - Start Here!
In the Hobby-Lobby Knowledgebase, you will find answers to many of your Sales, Shipping, Tech Support and Returns questions. Please check the Knowledgebase FIRST to resolve your issue.

 

Track Your Shipment
If you placed your order online, you can Track Your Shipment online. You will need to enter your Order Number and your Email Address.

 

Customer Forum on RCGroups.com
Have a question about a product? Want to join the discussion? Visit the Hobby-Lobby Forum on RCGroups.com for great information about our products from other R/C hobbyists.

 

Customer Support Requests
If you did not find the answer in our Knowledgebase to the Sales, Shipping, Tech Support or Returns question you had, please go to our Customer Support Request page to enter a Support Request. This will allow us to quickly respond to your needs.

 

Returns
If you need to return something for any reason, please go to our Product Return Request page and fill in your information. This will allow us to quickly process your return. Hobby Lobby's Return Policy.

 

General Sales Information
Contact Sales for general sales questions, minor technical questions, or questions about back ordered merchandise.

 

Tech Support
Contact Tech Support for more difficult technical issues including glow to electric conversions and non-beginner helicopter questions.

 

Shipping Information
Contact Shipping for questions about your current order, for tracking information, or if you need a shipping quote for an international order.

 

SALES Phone Number:
1-866-512-1444

 

SALES Phone Hours:
8:00 AM - 7:00 PM, Monday - Friday, Central Standard Time
Closed Saturday and Sunday

 

Customer Service Phone Number:
1-866-WE-FLY-RC
(1-866-933-5972)

 

Customer Service Phone Hours:
8:00 AM - 7:00 PM, Monday - Friday, Central Standard Time
10:00 AM - 5:00 PM, Saturday
Closed Sunday

 

Fax Number:
(615) 377-6948

 

Hobby Lobby's Address:
Hobby Lobby International
5614 Franklin Pike Circle
Brentwood, TN 37027
USA

Map and Driving Directions

 

Retail Store Hours:
9:00 - 6:00, Monday - Friday, Central Standard Time
10:00 - 5:00 on Saturday

 

We are closed on Sunday

 

 

Instructional Videos - Coming Soon!
Go to our Instructional Videos page to see videos that will teach you how to solder, or teach you about electric power systems, etc.